Discontinue a product

Discontinue a product by updating the current version with termination dates.

User interface

Start by going to the search result view. To edit, either click on the product line and then Actions and Edit, or choose the product and then Edit from the upper navigation. Update the attributes below, save and publish. 

• Discontinued Date Time
• End Availability Date Time

Update all hierarchy levels that are going to be discontinued. The product status changes from Live/Published to Discontinued when the expiration dates have passed. The discontinued product can be deleted or left as discontinued. 

Integration

Customers with integration must update the following attributes in their own system and then send the message to Synkka:

• End Availability Date Time (endAvailabilityDateTime) 
• Discontinued Date Time (discontinuedDateTime)

Use command CORRECTand the same effective date (effectiveDateTime) as on the original message.

When published, the recipients of the product information will receive a message informing them that the product has been discontinued. When the product end date is passed, recipients receive a synchronization end message.

Cancel a product by updating the current version with termination dates.

User interface

Start by going to the search result view. To edit, either click on the product line and then Actions and Edit, or choose the product and then Edit from the upper navigation. Update the attributes below, save and publish. 

• End Availability Date Time
• Cancelled Date Time

Update all hierarchy levels that are going to be canceled. The product status changes from Live/Published to Canceled when the expiration dates have passed. The canceled product can be deleted or left as canceled. 

Integration

Customers with integration must update the following attributes in their own system and then send the message to Synkka:

• End Availability Date (endAvailabilityDateTime)
• Cancelled Date Time (cancelledDateTime) 

Sanomalla käytetään komentoa CORRECT ja samaa voimaantulopäivää (effectiveDateTime) kuin alkuperäisessä sanomassa.

Use command CORRECTand the same effective date (effectiveDateTime) as on the original message.

When published, the recipients of the product information will receive a message informing them that the product has been canceled. When the product end date is passed, recipients receive a synchronization end message.

A discontinued or canceled product can be reactivated. Reactivate by updating the current product version. 

User interface

Start by going to the search result view. To edit, either click on the product line and then Actions and Edit, or choose the product and then Edit from the upper navigation. Update the attributes below, save and publish. 

• Start Availability Date Time, enter a new date
• End Availability Date Time, remove information
• Discontinued Date Time, remove information
• Cancel date, remove information

Product status changes from Discontinued/Canceled to Live/Published when expiration dates have passed.

Integration

• Start Availability Date Time (StartAvailabilityDateTime), enter a new date
• End Availability Date Time, (endAvailabilityDateTime), remove information
• Cancel date (cancelledDateTime), remove information

Publish the product information to Synkka. Customers with integration send a message to Synkka with the command CORRECT using the same effective date (effectiveDateTime) as on the original message.

When a private label product leaves the supplier's selection, proceed as follows. The product is not given discontinue dates because it continues from the recipient’s perspective. Only the information provider changes.

1. Withdraw products. Recipients of product information receive a message  that the synchronization is stopped. 
2. A draft version is created that can be removed or left in Synkka

The products must be under the GLN number of the old representative as long as there is a representation. Information is edited when the representation is topical.

Change in representation, action point for the old representative

1. Search for products where the representation ends. You can use the Advanced filter search. 
   • Enter search criteria to find the products (e.g. Brand name) 
   • Add Publication status as search criteria and choose Published as status
2. Choose all products by clicking the tickbox next to the Publication status column
3. Click on the Withdraw button
   • The Withdraw function ends all synchronization of product information and product status is changed to Draft. 
4. Choose all products by clicking the tickbox next to the Publication status column and then Delete
5. Continue in this way until all products have been deleted

Change in representation, action point for the new representative

The new representative will set up the products under their own GLN number. The new representative will give the products the Effective Date the day on which the products are transferred to the company.

Saving product information can also be done as an excel import. This requires the new representative to receive an excel file containing product information from the old representative.

Discontinue the product like described earlier in this instruction. Add the replacement as a new product and enter the following information: 

• Referenced Trade Item GTIN (ReferencedTradeItemGtin)
  • The GTIN of the product or package to be replaced
• Referenced Trade Item Type Code (ReferencedTradeItemTypeCode)
  • The replaced product

Seasonal products refer to products that are only available for a certain period of time, such as Christmas calendars. Seasonal products are maintained by updating the current product version, and updating the following dates:

• Seasonal Availability Start Date Time (SeasonalAvailabilityStartDateTime)
• Seasonal Availability End Date Time (SeasonalAvailabilityEndDateTime)

Discontinued Date Time is not used for updating availability for Seasonal products.